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You may have a few questions during the COVID-19 outbreak, we have listed some common questions for you below:


We hope you will continue to travel with Reays and that booking your holiday will give you something to look forward to.  We would like to thank you for your continued loyalty and support, and your patience and understanding.  Please look at our webiste to consider transferring your booking to an alternative date or location.  We are committed to supporting the travel and leisure industry through the recovery period.


Gift Vouchers

Please dont worry about expiry dates on gift vouchers, we have extended the expiry date for six months.


What if we cancel your holiday

We are working with our hotelliors and agents for all bookings in a timely manner.  If we can not take you to your destination due to attractions / hotels being closed we will give you confirmation in writing and a full refund.


What if I cancel my holiday

We are assisting customers to transfer bookings to an alternative date with no financial loss to yourselves.  If however you feel you no longer wish to travel a refund will be given in line with our terms and conditions.


What will happen to my private hire

Coach services are still operating inline with customer requirements.  If you need to change you booking to an alternative date please let us know so we can accommodate your new requirments.  If you wish to cancel you booking we will refund in line with our terms and conditions.


Will my day trip still go ahead

We are working closely with the leisure industry to ensure our day trips can operate in a safe and enjoyable way.  We may need to make some changes to our day trip programme, we will of course contact you if your booking is affected.


When will service 64A, 74/75 and 88 recommence?

All of our services are running at present, please check our website for timetables as they may alter to pre covid times.


Travel during COVID-19

Please ensure the current Government guidance is followed with reference to wearing face masks and social distancing.


Change of Itinerary

We will update you accordingly in line with your planned departure dates.  For attractions where we have less input, it is possible that some excursions may be slightly different for the immediate future, which i'm sure you fully appreciate. 








Reays Coaches Ltd, Strawberry Fields,

Syke Park, Wigton, CA7 9NE

Tel: 016973 49999


Company No: 3910309

VAT No: 843 1444 43

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